Smile Zemi
Terms of Service
Last update date: December 19, 2024
Please read these terms and conditions, together with any additional user terms contained in this document
(collectively, the "Terms"), before using the Services (defined below). These Terms are the rules and requirements
that govern your use of the Services and constitute a binding agreement between you and JustSystems America, Inc.
If you do not agree to these terms and conditions, you are not permitted to apply for or use the Services. Your
continued use of the Services represents your acceptance of these Terms.
THESE TERMS REQUIRE YOU TO ARBITRATE ANY DISPUTES (AS SET FORTH IN SECTION 6 BELOW) YOU HAVE WITH US, AND YOU
WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ABILITY TO BRING ANY CLAIM AGAINST US IN COURT, TO
HAVE ANY DISPUTE REVIEWED BY A JUDGE OR JURY, OR TO BRING ANY CLAIM AGAINST US IN THE FORM OF A CLASS ACTION
LAWSUIT. Please refer to Section 6 (Opt-out) for how to opt out of mandatory arbitration.
Welcome to
Smile Zemi, which is owned and operated by JustSystems America, Inc.
By purchasing a Smile Zemi-dedicated tablet or subscription,
registering an Account, or using Smile Zemi, any services provided
therein, or any other websites, applications, or online services that link to these terms and conditions (the
"Services"), you are deemed to have read and understood these terms and conditions and to have agreed to be bound
by these terms and conditions. JustSystems America, Inc. and its parent company and affiliates are collectively
referred to as "we," "us," and "our." In addition, both these Terms and the documents relating to individual
services or sales, including, but not limited to, the Smile Tablet Care Terms of Use, the
Smile Zemi
Support Services Terms of Use, the Smile Tablet Hardware Warranty Policy, the
Smile Zemi
Home Trial Policy, the JustSystems America, Inc. Privacy Policy, the JustSystems America, Inc. Cookie Policy, and
the JustSystems America, Inc. Accessibility Statement ("Additional Terms") may apply to your use of the Services
or prizes, services, or products offered through the Services. In the event of any conflict between these Terms
and the Additional Terms, the Additional Terms shall prevail unless the Additional Terms expressly provide
otherwise.
The Services are only offered to individuals who are at least eighteen (18) years of age and are made available
for use by such individuals’ children (the “Students”) with the permission of such individuals. By using the
Services, you affirm that you (i) are at least eighteen (18) years of age, (ii) are fully able and competent to
enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these
Terms, and to abide by and comply with these Terms, and (iii) have not previously been terminated, removed, or
suspended from the Services. JustSystems America, Inc. sells products for children, but we sell them to adults (18
and over), who can purchase with a credit card or other permitted payment method accepted by JustSystems America,
Inc. We reserve the right to refuse service or cancel orders in our sole discretion.
Summary of Important Matters
You will need to read these Terms in their entirety as well as our Privacy Policy, but here is an explanation of
some key points.
You shall be deemed to have accepted and agreed to these Terms by registering an Account, purchasing a
subscription to the Services, or using the Services. Your access to, review of, and/or use of the Services is
conditioned on your acceptance of and compliance with these Terms.
We currently offer the following types of Accounts through the Services:
- (1) Subscriber Accounts; and
- (2) Guardian Members’ Accounts.
Subscriber Accounts and Guardian Members’ Accounts are referred to collectively as "Accounts," and the provisions
of these Terms apply to all Accounts. Any differences in the treatment of Subscriber Accounts and Guardian
Members’ Accounts will be clarified accordingly in these Terms and the Additional Terms.
Unless you cancel your subscription before its renewal date according to the procedure described in Section
1(C)(iii) (Cancellation of Subscription), you will be deemed to have agreed to automatically renew the
subscription for the same subscription period on the day after your previous subscription ends, and we are
authorized to charge you the subscription fee.
YOUR USE OF THE SERVICES IS ON AN "AS-IS" BASIS WITHOUT WARRANTY, AND WE SHALL BEAR NO LIABILITY WHATSOEVER, AS
SET FORTH BELOW IN SECTION 7 (DISCLAIMER OF REPRESENTATIONS AND WARRANTIES) AND SECTION 8 (LIMITATION OF
LIABILITY).
1. Account, Password, and Payment
-
A. Account Types. You must register for and maintain an active personal account to use more aspects of the
Services. There are two types of Accounts which may be provided through the Services: Subscriber Accounts and
Guardian Members’ Accounts. Accounts are only offered to individuals who are at least eighteen (18) years of
age and are made available for use by the Students with the permission of such individuals. The user shall
reside in the United States of America (limited to the 50 states and the District of Columbia) and shall use
the Services from within the United States of America (limited to the 50 states and the District of Columbia).
-
(i) Subscriber Account
A Subscriber Account is an Account provided by us or any of our affiliates for household use and which is
not classified as any other type of Account set forth in these Terms. By purchasing a dedicated tablet and
applying for a subscription, and otherwise complying with these Terms, one Student will be able to use
Smile Zemi
per subscription. Additionally, an invitation for up to one Guardian Members’ Account may be made per
subscription.
-
(ii) Guardian Members’ Accounts
A Guardian Members’ Account is an Account for a user who has been invited by the Subscriber Account holder
for each subscription, for the sole purpose of monitoring the Student's learning status.
-
B. Passwords and Account Access
You must be at least 18 years of age and reside in the United States of America (limited to the 50 states and
the District of Columbia) to register for and maintain an account. You are responsible for maintaining the
confidentiality and security of your password and Account information. You agree that (a) you will provide
true, current, complete and accurate registration information about yourself and any individual you authorize
to access to your Account, and you agree to update your account information to keep it current and accurate;
(b) where permitted by applicable law, you will accept responsibility for all activity that occurs under your
Account or password; (c) you will notify us immediately of any known or suspected unauthorized use of your
Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of
your password; (d) we are not responsible for any injury, loss, or damage of any kind relating to or arising
from your failure to comply with Section 1(B)(c) or for any acts or omissions by you or someone else using
your Account or password; and (e) you will not sell, transfer, lend, sublicense or otherwise dispose of your
Account or any Account rights. You are responsible for ensuring that all persons who access our Services
through your internet connection or your Account are aware of these Terms and that they comply with them. You
agree not to impersonate or misrepresent your affiliation with any person or entity, including by using
another person’s username, password or other account information, by using another person’s name or likeness,
or by providing false details for a parent or guardian. You agree that we may take steps to verify the
accuracy of information you provide, including verifying the contact information for a parent or guardian. We
have adopted and implemented a policy that provides for the termination, in appropriate circumstances, of the
Accounts of users who are infringers of copyright. In addition, we may suspend or terminate your Account and
your ability to use the Services if you engage in, encourage or advocate illegal conduct or if you fail to
comply with these Terms. We reserve the right to accept or refuse your application for an Account (in our
absolute discretion).
-
C. Subscription Fee
We will charge fees for the Subscriber Account, including an account fee and subscription fee. If you have
already entered into a subscription agreement for the Services, we may change the subscription fee at our
discretion and at any time, subject to notice from us to you via the email address associated with your
Subscriber Account. Any changes to fees shall be applied at the time of the next renewal of your subscription
agreement term.
All fees shall be paid in accordance with the payment terms in effect when the fee or charge becomes due. We
may provide a promotional trial subscription to access the Services for free or at a special discounted price.
If you signed up for a trial subscription, your rights to use the Services are limited by the terms and
conditions of the trial subscription and will terminate or renew in accordance with the terms and conditions
of your trial arrangement and/or any applicable additional terms and conditions. In addition, we will issue
special discount coupons for the tablet price and subscription fee, subject to certain conditions (such as
continuation of the contract for the usage period). In the event that a coupon is applied, the terms and
conditions set forth in the coupon shall take precedence over the Terms of Service. Please note that we do not
offer price protection or refunds to existing subscribers in the case of price reductions or promotions
provided to new subscribers. Failure to pay fees is a violation of the Terms and can, at JustSystems America,
Inc.’s sole discretion, result in inability to access or use the Services.
-
(i) Authorization to Charge for Subscription
In order to purchase and maintain a subscription, you must use a credit card issued in the United States
of America under your own name or other payment means that we have approved. You authorize us to charge
you using the payment method used at the time of purchase of the subscription. You are also responsible
for charges (including applicable taxes) for any products or services sold through the Services that you
have ordered. All prices quoted for products or services are exclusive of tax unless otherwise stated. In
addition to the price of your purchase, we will charge you applicable sales tax on applicable transactions
based on your shipping address and the sales tax rate in effect at the time your order is billed. If the
relevant sales tax rate for the state and/or county to which your order is being shipped changes before
the product is shipped, the rate in effect at the time your order is invoiced will apply. The proof of
purchase that we send to you will include any applicable sales tax.
You are solely responsible for all overdraft fees and/or penalties imposed by your means of payment. We
use third party service providers to process payments on our behalf. You acknowledge and agree that, to
the extent not prohibited by law, we shall bear no liability or legal obligation to you in any form in the
event that a third-party payment processor experiences any data leak, accident, or the like that affects
your information through no fault of ours.
-
(ii) Subscription and Renewal
Unless you cancel your subscription, you agree that your subscription will be automatically renewed for
the same period on the day after the end date of your previous subscription. For example, if you purchased
a one month subscription on February 1, your subscription would automatically renew on March 1, April 1,
and so forth. However, if the contract date does not occur within a given month, the subscription will be
renewed and charged on the last day of that month. For example, if a subscription takes effect on January
31, the next renewal date and billing date will be February 28 (or February 29 in a leap year). You
acknowledge that we will charge you fees during the subscription period unless you cancel your
subscription before the renewal date using the procedure described in the "Cancellation of Subscription"
section below. We will charge you each year, month, or other applicable period (depending on the period
chosen by you), in the amount applicable at that point.
Your subscription may be eligible for a home trial, in accordance with the
Smile Zemi
Home Trial Policy. The home trial period for your subscription will be specified when you sign up and is
intended to allow new subscribers to try the service. We will determine eligibility for a Home Trial at
our sole discretion, in accordance with the
Smile Zemi
Home Trial Policy. Members of households currently or recently enrolled in the Services may not be
eligible. We reserve the right to cancel the home trial and place your Account on hold if we determine
that you are not eligible.
-
(iii) Cancellation of Subscription
To cancel a subscription and avoid future charges, you may cancel the subscription through the
ParentPortal or by contacting our customer support team before the renewal date. Your cancellation of a
subscription is effective upon our completion of the processing and registering of such cancellation by
us. If you contact customer support, we will try to process your request during the following business
day, but please note that we cannot guarantee that your cancellation will be registered within this
timeframe. If you cancel your Account, we will not charge you any additional subscription fee after the
expiration of the valid subscription period under your current contract, but you will still be responsible
for any outstanding charges. Please note that if you cancel your subscription, we will not refund all or
part of any prepaid amount. If you cancel your subscription, you may continue to use the Services for the
remainder of the subscription period that has already been paid for.
-
(iv) Even if the Services cannot be used (for example, due to a problem with a dedicated tablet), the
subscription fee will not be refunded, except as separately stipulated in the Smile Tablet Hardware
Warranty Policy.
-
D. Dedicated Tablet
-
(i) Eligible Tablet
Smile Zemi
educational materials will be delivered only to the dedicated tablet that can be confirmed that you
purchased directly from us. You may not use the Services on a device other than a dedicated tablet, or on
a dedicated tablet that you obtain in any way other than by purchasing from us.
-
(ii) Purchase and Delivery of Dedicated Tablet
The dedicated tablet can be purchased at the same time as the subscription purchase, or from the dedicated
site using a Subscriber Account with a valid subscription.
We will not be liable for any problems which occur after the request for handing over the dedicated tablet
to the shipping company we have contracted and delivery of the product to the address you have registered
(including problems, for example, caused by inaccurate or unknown shipping addresses). The dedicated
tablet being returned to us or refusal of delivery due to an issue with the shipping address will be
treated as a return for a reason attributable to you. In this case, we may collect a fee that we
separately stipulate.
If there is an issue with delivery, you must contact us through the ParentPortal or Customer Service
within 14 days of our notifying you that the dedicated tablet has been shipped. If there is no such
communication, the tablet price and subscription fee will not be refunded for any reason.
-
(iii) Dedicated Tablet Shipping Address The dedicated tablet will be shipped only to locations within the
United States of America (limited to the 50 states and the District of Columbia).
-
(iv) Dedicated Tablet Warranty
The warranty for the dedicated tablet is set forth separately in the Smile Tablet Hardware Warranty Policy
which is incorporated herein by reference and any dispute over the warranty policy is subject to the
Arbitration and Dispute Resolution provisions in Section 6 below.
2. Services Ownership and License
-
A. Ownership. As between us and you, the Services (including past, current, and future versions) are owned
and/or controlled by us, and our Content (defined below) is protected to the fullest extent possible by U.S.
and international copyright, trademark, trade dress, patent, and other intellectual property rights and laws.
"Content" means all text, graphics, user interfaces, visual interfaces, photographs, logos, sounds, music,
artwork, creative expression, and computer code displayed on or available through the Services, and the
design, structure, selection, coordination, expression, and arrangement of such materials including, without
limitation, (i) materials and other items pertaining to us and our products and services (including, without
limitation, all activities, printed materials, characters, photographs, audio clips, sounds, images, videos,
and animation), (ii) trademarks, logos, trade names, service marks, and trade identities of various parties,
including ours (collectively, "Trademarks"), and (iii) other forms of intellectual property.
-
B. Limited License. Subject to your compliance with these Terms and any applicable additional provisions and
payment of applicable subscription fees, we grant you a limited, non-exclusive, revocable, non-transferable,
non-sublicensable license ("License") to access, display, view, use, and play the Content for the duration of
your subscription only. This License ("License for Use") is for only personal and non-commercial use of the
Content and
Smile Zemi
educational materials on a dedicated tablet or for only personal and non-commercial use of Content on websites
and through emails provided through the Services on personal computers, mobile phones, other wireless devices,
or other Internet-enabled devices ("Internet Devices"). This License for Use does not confer on you any
ownership or other intellectual property rights in any Content or the Services, and you may not use any
Content or the Services without our express prior written permission. All rights not expressly granted to you
are reserved by us and/or our licensors and other third parties. Except as expressly set out in these Terms or
with our express prior written consent, no part of the Services and no Content may be used, copied,
reproduced, distributed, uploaded, posted, published, translated, transmitted, broadcast, sold, licensed, or
otherwise used for any purpose whatsoever. Any unauthorized use of any Content or the Services for any purpose
is prohibited.
3. Restrictions on Use of the Services and Content
You agree that you will not:
-
(i) (a) engage in any activity that causes or attempts to cause harm to us, the Services or others; (b) post,
modify, distribute, transmit, or email any user-generated content that is unlawful, false, inaccurate,
misleading, offensive, obscene, lewd, violent, harassing, threatening, tortious, defamatory, libelous,
invasive of others' privacy, inflammatory, vulgar, or that we otherwise deem objectionable at our discretion;
or (c) violate, plagiarize, or infringe the rights of a third party, including, but not limited to, the
uploading, posting or emailing of user-generated content that infringes the intellectual property rights,
right of privacy, right of publicity, trade secret rights, or other proprietary rights of others;
-
(ii) reverse engineer, decompile, disassemble, or modify any source code or object code, software, other
products, services, or processes accessible through the Services, install any software, file, or code into the
Services not authorized by us, or make any attempt to do so;
-
(iii) engage in any activity that interferes with, or disrupts, or attempts to interfere with or disrupt, any
user's, host’s, or network’s access to the Services or the proper operation of the Services (excluding use of
certain features of the Services, such as the site timer or activity blocker);
-
(iv) engage in automated means (e.g., scripts, robot scrapers, or spiders) to download, store or otherwise
reproduce, access, distribute, or manipulate Content or the Services;
- (v) use meta tags or other "hidden text" utilizing our Trademarks;
-
(vi) interfere with or circumvent any security features of the Services or features that restrict or impose
limitations on the use or access of the Services or its Content, or attempt to do the same;
- (vii) use the Services for commercial or political purposes;
-
(viii) disclose, harvest, or collect email addresses or other personal information of any third party,
including child users, without the express consent of such party (or, in the case of a child user, the parent
or legal guardian);
-
(ix) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or
authentication measures;
- (x) use the Services or the Content to develop a competitive product offering;
-
(xi) modify, remove, or obscure any copyright, trademark, patent or other notices or legends that appear on
the Services or the Content;
-
(xii) forge any TCP/IP packet header or any part of the header information in any email, or in any way use the
Services to send altered, deceptive, or false source-identifying information; or
-
(xiii) otherwise violate these Terms or any Additional Terms or solicit, encourage, or facilitate the conduct
of any other person to do so.
4. Linking to Our Services
Linking to or Framing Our Services
When linking to our Services, you must comply with the following requirements:
-
(i) linking to the Services must not damage, defame, or present incorrect information about any of our
Trademarks, products, services and/or intellectual property, or damage credibility in connection thereto;
-
(ii) linking to the Services must not create an incorrect appearance that your website and/or organization is
our sponsor, endorsed by us, affiliated with us, or associated with us;
- (iii) no one may "frame" the Services or create a browser environment around the Content; and
-
(iv) linking to the Services is prohibited from websites that are unlawful, abusive, or obscene, that promote
violence or illegal activities, that contain expressions of racial discrimination, that are libelous,
defamatory, scandalous, or inflammatory, or that we otherwise consider to be inappropriate in our sole
discretion. We reserve the right, in our sole and absolute discretion, to prohibit linking to the Services for
any reason whatsoever, even if the requirements set forth above are met.
5. Governing Law
These Terms and any additional terms and conditions shall be governed by and construed in accordance with the
laws of your state of residence, without regard to conflicts of law principles.
6. Arbitration and Dispute Resolution
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE (AND OUR AFFILIATES) AGREE THAT EACH MAY BRING
CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
CLASS ACTION, REPRESENTATIVE OR MULTI-CLAIMANT PROCEEDING.
PLEASE READ THIS AGREEMENT CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS—including the right to
maintain a court action, the right to a jury trial, the right to participate in any form of class or
representative claim, the right to statutorily imposed limitations periods, the right to engage in certain
discovery, the right to certain remedies and forms of relief, and the right to court review of any award—which
may not be available in arbitration.
To the fullest extent permitted by law, you and JustSystems America, Inc. agree to arbitrate all disputes
between you and us arising under or relating to the Terms; the Services; use of the website; any purchases or
use of goods or services from us; the use, security, or transfer of information about you; communications with
you, regardless of sender, regarding our products or services, or any other aspect of the relationship between
you and us, except as described in subsections (B) and (C) below.. “Dispute” should be interpreted as broadly as
possible, and includes, but is not limited to, any dispute, action or other controversy between you and us
concerning the Services, or these Terms, use of the website, and any purchases of goods or services, whether in
contract, tort, warranty, statute or regulation or other legal or equitable basis. In this Section 6, references
to ‘we’, ‘us’, or ‘you’ include our respective past, present, and future parents, subsidiaries, affiliates, as
well as each of those entities’ and your and our officers, agents, employees, licensors, predecessors in
interest, successors, and assigns. In addition, in this Section 6, references to ‘you’ also include all
authorized and unauthorized users and beneficiaries of the Services.
Please refer to Section 6(F) below for how to opt-out of mandatory arbitration.
All issues shall be decided by the arbitrator, except issues regarding the scope, conscionability, severability,
and enforceability of this agreement to arbitrate. The parties acknowledge that these Terms evidence a
transaction in interstate commerce. Notwithstanding the substantive law applicable to arbitration, any
arbitration conducted in accordance with these terms and conditions shall be governed by the Federal Arbitration
Act, and the Federal Arbitration Act shall apply to the interpretation and enforcement of this agreement to
arbitrate.
Any party who intends to seek arbitration must first provide to the other party a written notice of the Dispute
(“Notice”), including, at a minimum: (1) the party’s name, mailing address, telephone number at which they can
be reached, and e-mail address (if any); (2) any unique identifier JustSystems America, Inc. provided; (3) a
description of the nature and basis of the claim or dispute; (4) an explanation of the specific relief sought;
(5) your signature; and (6) if you have retained an attorney, your signed statement authorizing JustSystems
America, Inc. to disclose your confidential account records to your attorney if necessary in resolving your
claim. A Notice is not complete until all of the information required by (1)-(6) has been received by the other
party (“Notice Completion Date”). The Notice must be mailed via certified or registered mail to 21515 Hawthorne Boulevard, Suite 610,
Torrance, CA 90503, USA, Attention: JustSystems America, Inc., Legal/Arbitration Notice or to
you at the email address we have on file for you.
To resolve any Dispute most efficiently, you and we agree to first discuss the Dispute informally for at least
60 days. If we are unable to reach an agreement through informal negotiation to resolve the Dispute within 30
days after the Notice Completion Date, either party may commence arbitration. All parties expressly agree that
the Notice and informal discussion requirements are essential terms of these Terms, and that if they have not
been met, a court may enjoin the filing or prosecution of an arbitration or the assessment of fees in connection
with such an arbitration. In addition, unless prohibited by law, the arbitration provider shall not accept,
administer, nor assess fees in connection with such an arbitration.
If you and we fail to reach an agreed-upon resolution within 30 days after the Notice Completion Date, you and we
agree to resolve the Dispute by binding arbitration before a neutral arbitrator whose decision will be final
except for a limited right of appeal under the U.S. Federal Arbitration Act (the “FAA”). The FAA and federal
arbitration law apply to these Terms. There is no judge or jury in arbitration, and court review of an arbitration
award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court
(including individualized injunctive and declaratory relief or statutory damages), and must follow these terms of
use as a court would. The arbitrator’s award is binding and may be entered in any court of competent jurisdiction.
Any arbitration under these terms of use shall be administered by the American Arbitration Association (“AAA”),
and pursuant to the then applicable AAA Consumer Arbitration Rules as modified by this arbitration agreement. You
can obtain copies of the AAA Rules at AAA’s website (www.adr.org) or by calling 800-778-7879.
-
A. Nature, Limitations and Location of Alternative Dispute Resolution Procedures In arbitration, as with a
court, the arbitrator can resolve the submitted Dispute and issue a decision consistent with this Section 6.
However, in arbitration, there is no judge or jury, arbitration proceedings and arbitration are subject to
certain confidentiality rules, and judicial review of the outcome of the arbitration is limited. All parties to
the arbitration will have the right to be represented by an attorney or other advocate of their choosing at
their own expense, except as provided by applicable law. As appropriate, the arbitrator may conduct hearings by
telephone, by videoconference, based on written submissions, in person in the county where you live, or at
another mutually agreed location. If an in-person arbitration hearing is required, it will be conducted in the
"metropolitan statistical area" (as defined by the U.S. Census Bureau) in which you reside at the time that the
Dispute is submitted to arbitration. You and we will pay the administrative fees and arbitrator's fees and other
costs in accordance with the applicable arbitration rules, but we will have the right to elect to pay fees and
expenses and proceed to arbitration if applicable arbitration rules or laws require us to pay a greater portion
or all such fees and costs in order for this Section 6 to be enforceable. Discovery will be permitted in
accordance with the applicable arbitration rules. Lawyers representing anyone in arbitration will certify their
compliance with the standards of Fed. R. Civ. P. 11(b) and the arbitrator may impose sanctions for violations of
that rule, similar applicable state and federal laws, and the AAA Rules. The decision of the arbitrator must
consist of a written statement setting forth the disposition of each claim in the Dispute, and must be provided
with a statement of the essential findings and conclusions underlying the decision and award (if any). Judgment
on the decision and award (if any) of arbitration may be entered into any court having jurisdiction over the
parties. Arbitral rulings will not be binding in proceedings involving other customers.
-
B. Small Claims Lawsuits Excluded
As an exception to binding arbitration, you and we both retain the right to pursue in small claims court any
Dispute that is within the jurisdiction of that court and that is proceeding on an individual (non-class) basis.
Neither you nor we may demand arbitration with respect to any individual Dispute that you properly file and
pursue in a small claims court so long as the Dispute is pending only in that court.
-
C. Injunctive Relief
The foregoing provisions of this Section 6 shall not apply to any legal action taken by either party to seek an
injunction or other equitable relief in connection with any intellectual property rights assertion (including,
but not limited to, claims relating to patents, copyrights, trademarks, and trade secrets).
- D. Reserved.
-
E. No Class Action
To the fullest extent permitted by applicable law, we agree that any Dispute resolution proceeding will be
conducted only on an individual basis and not in a class, consolidated, collective, private attorney general, or
representative action, and you further agree that you will not be a member of any putative or actual class in a
class action brought by anyone else, nor will you sell, assign, or transfer any Dispute. Unless we both agree in
writing, the arbitrator may not consolidate other persons’ claims with yours or ours, and may not otherwise
preside over any form of a representative, multi-claimant or class arbitration proceeding. The arbitrator may
not award declaratory or injunctive relief, order us to pay any monies, or take any actions with respect to
persons other than you, and only to the extent necessary to provide relief warranted by that your individual
dispute, unless we explicitly consent in advance, after an arbitrator is selected, to permit the arbitrator to
enter such an order. If a court (after exhaustion of all appeals) declares unenforceable any of these
prohibitions on consolidation or non-individualized procedures or relief, then all other aspects of the Dispute
must be arbitrated first. After completing arbitration, the remaining (non-arbitrable) aspects of the Dispute
will then be decided by a court.
-
F. Opt-out of Arbitration Agreement If you wish to opt-out from the agreement to arbitrate, you should send a
written opt-out notice ("Opt-out Notice") by
form
or by postal mail (JustSystems America, Inc., 21515 Hawthorne Boulevard, Suite 610, Torrance, CA
90503) within 30 days
following the date you first agree to these Terms. If sending by post, the Opt-out Notice must be postmarked
within 30 days following the date you first agreed to these terms and conditions. To be effective, the Opt-out
Notice must include your name, mailing address, telephone number at which you can be reached, email address, any
unique identifier JustSystems America, Inc. provided, a statement that you are opting out of this arbitration
agreement, and your signature. If you opt out of the agreement to arbitrate, all other parts of these Terms will
continue to apply to you. Opting out of this agreement to arbitrate will not affect any prior, other, or future
arbitration agreements that you may enter into with us.
-
G. Survival of Arbitration Agreement.
You and we agree that the agreement to arbitrate will survive the termination of these Terms and the termination
of any membership or account that you have with us.
-
H. Severance of Arbitration Agreement
Except for subsection (E), if any provision of this Section 6 is found to be unenforceable, that provision
should be severed and the other provisions will remain in full force and effect. If a court (after exhaustion of
all appeals) declares unenforceable any of the prohibitions in subsection (E) on consolidation or
non-individualized procedures or relief, then all other aspects of the Dispute must be arbitrated first. After
completing arbitration, the remaining (non-arbitrable) aspects of the Dispute will then be decided by a court.
In addition, notwithstanding anything to the contrary, the remainder of this agreement to arbitrate shall be
deemed valid and enforceable even if part of the agreement to arbitrate is deemed invalid or unenforceable. This
arbitration agreement is the complete agreement between you and JustSystems America, Inc. regarding the
arbitration of disputes. If you do not opt out under Section 6, this arbitration agreement supersedes any prior
or contemporaneous oral or written understandings on the subject except for claims covered by a prior
arbitration agreement that are part of pending litigation or arbitration. Finally, either party may recover
attorneys’ fees and other expenses from the other party if a party files a lawsuit in court, and the non-filing
party must file a motion to compel or other papers to enforce this arbitration agreement.
THE ABOVE PROVISIONS ON CHOICE OF LAW AND VENUE DO NOT AFFECT YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED
UNDER THE LAW IN YOUR USUAL PLACE OF RESIDENCE, INCLUDING, WHERE APPLICABLE, YOUR RIGHT TO BRING A CLAIM RELATING
TO THESE TERMS BEFORE THE COMPETENT COURT OF YOUR PLACE OF HABITUAL RESIDENCE.
Nothing in these Terms shall be construed as us consenting to the jurisdiction of any court with respect to claims
unrelated to the use of the Services or these Terms.
7. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
EXCEPT AS JUSTSYSTEMS AMERICA, INC. HAS EXPRESSLY PROVIDED IN ANY OTHER COMPONENTS OF THE AGREEMENT, THE SITES,
SERVICES AND ALL OTHER CONTENT ON OUR SERVICES OR SITES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” JUSTSYSTEMS
AMERICA, INC. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT
IN THESE TERMS, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. ALSO, WE MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS,
QUALITY, SUITABILITY, OR AVAILABILITY OF OUR SERVICES, SITES OR ANY SERVICES REQUESTED THROUGH THE USE OF OUR
SERVICES OR SITES, OR THAT OUR SERVICES OR SITES WILL BE UNINTERRUPTED OR ERROR-FREE. JUSTSYSTEMS AMERICA, INC.
DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF YOU OR ANY OTHER THIRD PARTIES TO UTILIZE THE
SERVICES OR SITES. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SITES, OUR SERVICES, AND ANY
SERVICE REQUESTED IN CONNECTION WITH YOUR USE OF OUR SERVICES OR SITES, REMAINS SOLELY WITH YOU, TO THE MAXIMUM
EXTENT PERMITTED UNDER APPLICABLE LAW.
Your access to and use of the Services shall be done at your sole responsibility.
The Services are provided on an "as-is," "to the extent available," and "with all faults" basis. Therefore, we and
our parent company, affiliates, subsidiaries, and their respective employees, officers, directors, members,
managers, shareholders, agents, vendors, licensors, licensees, contractors, customers, successors, and assigns
(collectively, "Company Parties"), to the fullest extent permitted by applicable law, hereby disclaim and assume
no responsibility for any express or implied representations, warranties, endorsements, or promises, as to the
following:
- the Services (including Content and user-generated content)
- functions, features, or other elements on or made accessible through the Services;
- any product, service, or instructions provided or referenced in or linked through the Services;
-
whether the Services (and their Content), or the servers that make the Services available, are free from any
harmful components (including viruses, Trojan horses, and other technologies that may adversely affect your
Internet Device);
-
the specific availability, results of use, efficacy, and effect of the Services, and whether any defects in the
Services will be repaired, or will be repaired in a particular time frame; and
- whether your use of the Service is lawful in a particular jurisdiction.
ADDITIONAL DISCLAIMERS MAY APPEAR WITHIN THE BODY OF THE SITE OR OTHER SERVICES AND ARE INCORPORATED HEREIN BY
REFERENCE. TO THE EXTENT ANY SUCH DISCLAIMERS PLACE GREATER RESTRICTIONS ON YOUR USE OF THE SERVICES, SUCH GREATER
RESTRICTIONS SHALL APPLY. THESE DISCLAIMERS AND LIMITATIONS DO NOT AFFECT YOUR RIGHTS AS A CONSUMER OR PURPORT TO
LIMIT LIABILITY THAT CANNOT BE EXCLUDED UNDER THE LAW IN YOUR USUAL PLACE OF RESIDENCE.
8. Limitation of Liability
-
(a) INDIRECT DAMAGES; LIABILITY CAP. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PARTIES (DEFINED ABOVE)
SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY
LOSS OR DAMAGES WHATSOEVER (EVEN IF YOU PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR
RELATING TO THESE TERMS OR THE USE, INABILITY TO USE, PERFORMANCE OF, OR SERVICES PROVIDED ON OR THROUGH THE
SITES, HOWEVER CAUSED AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY
CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY). WE ASSUME NO RESPONSIBILITY AND SHALL NOT BE LIABLE
FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY AS A RESULT OF YOUR
ACCESS TO, USE OF, BROWSING OF, OR DOWNLOAD OF ANY MATERIALS FROM THE SITES. WE ALSO ASSUME NO RESPONSIBILITY OR
LIABILITY IN ANY MANNER ARISING OUT OF OR RELATING TO ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL
AVAILABLE ON OR THROUGH THE SITES, AS WELL AS ANY THIRD-PARTY WEBPAGES OR ADDITIONAL WEBSITES LINKED TO THE
SITES, FOR ANY ERROR, DEFAMATION, LIBEL, SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY,
DANGER, OR INACCURACY CONTAINED ON THE SITES OR HARM TO ANY PERSON OR PROPERTY CAUSED BY YOUR USE OF THE SITES.
THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. YOU AND
JUSTSYSTEMS AMERICA, INC. AGREE THAT THE WARRANTY DISCLAIMERS, AND LIMITATIONS OF LIABILITY IN THESE TERMS ARE
MATERIAL, BARGAINED-FOR BASES FOR THESE TERMS, AND THAT YOU AND JUSTSYSTEMS AMERICA, INC. TOOK THEM INTO ACCOUNT
IN DETERMINING THE CONSIDERATION TO BE GIVEN UNDER THESE TERMS AND IN THE DECISION BY YOU AND JUSTSYSTEMS
AMERICA, INC. TO ENTER INTO THESE TERMS. YOU AND JUSTSYSTEMS AMERICA, INC. AGREE THAT THE WARRANTY DISCLAIMERS,
AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE FAIR AND REASONABLE.
-
(b) EXCLUSIVE REMEDY. YOUR SOLE AND EXCLUSIVE REMEDY IF YOU ARE NOT SATISFIED WITH THE SITES OR OUR SERVICES, OR
YOU DO NOT AGREE TO THE TERMS OF THESE DISCLAIMERS IS TO DISCONTINUE USING THE SITES OR OUR SERVICES, EXCEPT AS
PROVIDED IN THIS SECTION.
-
(c) TIMING OF CLAIMS. TO RESOLVE ANY ISSUES BETWEEN YOU AND US PROMPTLY AND DIRECTLY, YOU AND WE AGREE THAT ANY
SENDING OF A DISPUTE NOTICE, FILING FOR SMALL CLAIMS, OR FILING FOR INJUNCTIVE RELIEF PERMITTED UNDER SECTION 6
MUST TAKE PLACE NO LATER THAN ONE YEAR AFTER THE EVENT GIVING RISE TO THE DISPUTE, EXCEPT FOR CLAIMS IN
CONNECTION WITH ANY INTELLECTUAL PROPERTY RIGHTS ASSERTION (INCLUDING, BUT NOT LIMITED TO, CLAIMS RELATING TO
PATENTS, COPYRIGHTS, TRADEMARKS, AND TRADE SECRETS).
TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL DAMAGES,
LOSSES, AND CAUSES OF ACTION, WHETHER IN WARRANTY, CONTRACT, NEGLIGENCE, OR OTHERWISE EXCEED THE AVERAGE MONTHLY
AMOUNT PAID BY YOU TO US FOR A SMILE-ZEMI SUBSCRIPTION OR $80(WHICHEVER IS LESS).
9. Indemnity
To the maximum extent allowed by law, you agree to indemnify, defend, and hold harmless the Company Parties from
and against any and all loss, expenses, damages, and costs (including reasonable attorneys' fees) arising from (a)
your breach or alleged breach of these Terms; (b) your use of the Services or activities in connection with the
Services; (c) your user-generated content; (d) your violation of a law, rule, or regulation; or (e) your violation
of a third party's rights. The Company Parties have the right to assume, at their own expense, the exclusive
defense and control of any matter subject to indemnification by you. In such case, you will fully cooperate fully
with the Company Parties in asserting the any available defenses. You will not, in any event, settle any claim
without our prior written consent. In the event that any child user you authorize to use or access the Services
disaffirms any or all of these Terms, you agree to defend, indemnify, and hold Company Parties harmless for any
damages that Company Parties suffer by the child user’s disaffirmance.
10. Copyright Infringement Policy and Reporting Procedure
Pursuant to the Digital Millennium Copyright Act of 1998 (DMCA), our designated agent to receive notices of
copyright infringement notices is our general counsel, who can be contacted by
form
or by postal mail at JustSystems America, Inc., 21515 Hawthorne Boulevard, Suite 610, Torrance, CA
90503. If your
material appears to have been posted on or distributed through the Services in a way that constitutes copyright
infringement, please provide the following information as required by the DMCA: (i) the physical or electronic
signature of the person authorized to act on behalf of the owner of the exclusive right that is allegedly
infringed (the "Complainant"); (ii) identification of the copyrighted work that is alleged to have been infringed;
(iii) identification of the material that is alleged to be infringing or that is the subject of the infringing
activity and information reasonably sufficient to enable us to locate the material; (iv) information sufficient
for us to contact the complainant; (v) a statement that the complaining party (name, address, telephone number,
and email address) believes in good faith that the use of the material in the manner complained of is not
authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the
notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf
of the owner of the exclusive right allegedly infringed. The DMCA provides that the person who knowingly
materially misrepresents that material or an activity is infringing may be subject to liability. We may send the
information set forth in the notice from the complaining party to the person who provided the alleged infringing
material.
11. Wireless Features
Students may access a portion of the Services through a mobile network, the your network, or a roaming provider
network. Standard messaging fees, data fees, and other fees may be charged by the provider to access the Services.
A telecommunications carrier with whom you are separately enrolled in a contract may prohibit or restrict the use
of part of the Service, and part of the Service may be incompatible with your carrier or wireless internet device.
12. Submission of Feedback
In the event you provide us with any comments, suggestions or feedback regarding your use of the Services
(“Feedback”) you hereby grant to JustSystems America, Inc. a royalty-free, non-exclusive, worldwide, fully
sublicensable license to exploit such Feedback or any derivative thereof in any manner or media without any
remuneration, compensation or credit to you for the term of the protection of the rights so licensed, including to
improve the Services and create other products and services. Where permitted by applicable law, the license you
grant JustSystems America, Inc. is irrevocable and perpetual.
13. General Provisions
-
A. Termination and Suspension We reserve the right to discontinue the Services or to suspend or terminate
access, including Accounts and user-generated content submitted by you. at any time, without notice, for any
reason, and without any obligation to you or any third party. If any information that you provide, or if we have
reasonable grounds to suspect that any information that you provide, is false, inaccurate, or otherwise violates
these Terms or any Additional Terms, we may suspend or terminate your Account or deny you access to all or part
of the Services. You will be responsible for immediate payment of any outstanding charges to your account in the
event of termination. Your License to use the Services will terminate immediately upon suspension or termination
of your access to the Services or upon notice from us.
-
B. Communications. If you communicate with us electronically, such as through a Services communication tool, you
shall be deemed to have consented to receive communications from us electronically. We will do our best to
respond to your inquiry, but please note that it may take some time. You agree that all agreements, notices,
disclosures, and other communications that we provide electronically to you satisfy any legal requirements that
such communications be in writing.
-
C. International Issues. You and we disclaim any application of the Convention on Contracts for the
International Sale of Goods.
-
D. Severability and Interpretation. If, for any reason, any provision of these Terms, Additional Terms, or any
additional provision is deemed unenforceable by a court or arbitrator, you agree that every attempt will be made
to give effect to the parties’ intentions as reflected in that provision, and that the remaining provisions
contained in this Agreement will continue in full force and effect. You agree that these Terms, Additional
Terms, and any additional provisions will not be construed against us because we drafted them.
-
E. Assignment. We may assign our rights and obligations under these Terms, or any Additional Terms, in whole or
in part, to any party at any time without any notice. These Terms and any additional terms and conditions may
not be assigned by you, and you may not delegate your obligations under these Terms.
-
F. No Waiver. No waiver by us of these terms and conditions or any additional terms and conditions will have any
force or effect unless made in writing and signed by a duly authorized officer of JustSystems America, Inc.
-
G. Updates to Terms. To the maximum extent not prohibited by law, we reserve the right to change these Terms,
Additional Terms, or additional terms and conditions from time to time at our sole discretion. You agree that
any updated terms will become effective immediately upon our notifying you directly (e.g., by notifying you at
the email address under which you registered the account); provided, however, that (i) no amendment to Section 6
(Arbitration and Dispute Resolution) shall apply to any Dispute commenced prior to the applicable change, and
(ii) no change to provisions related to fees and billing shall apply to fees incurred prior to the applicable
change. If you do not cancel your subscription to the Services within seven days after receipt of notification
of the updated terms as set forth above, or if you continue to use the Services after receipt of notification of
the updated terms, you agree to comply with and be bound by the updated terms.
-
H. Contact Us. JustSystems America, Inc. is located in the United States of America. JustSystems America, Inc.
is the operator of the entirety of the Services. Questions regarding these Terms and any issues with respect to
the Services or your Account should be directed to us via any of the following methods:
Mailing address:
JustSystems America, Inc.
Attention: JustSystems America, Inc., Legal Department
Address: 21515 Hawthorne Boulevard, Suite 610, Torrance, CA 90503
Telephone number: (424) 475-1849.
-
I. Filtering: Pursuant to 47 U.S.C. Section 230(d) as amended, we hereby notify you that parental control
protections (such as computer hardware, software or filtering services) are commercially available that may
assist you in limiting access to material that is harmful to minors. Information identifying current providers
of such protections is available on the two web sites GetNetWise (https://www.getnetwise.org) and OnGuard Online
(https://onguardonline.gov/). Please note that we do not endorse any of the products or services listed at such
site.
-
J. Cumulative Remedies. All remedies provided for in these Terms are cumulative and in addition to any other
rights and remedies available to either party at law, in equity or otherwise.
-
K. Headings. The headings of the sections contained in these Terms are for convenience only and shall not be
deemed to control or affect the meaning or construction of any provision of the Terms.
-
L. Entire Agreement. Except as provided in these Terms or other terms incorporated by reference into these Terms
(including the Additional Terms), these Terms supersede all prior and contemporaneous proposals, statements,
sales materials, presentations, or agreements, oral and written. No oral or written information or advice given
by us, our agents, or our employees will create a warranty or in any way increase the scope of the warranties or
obligations under these Terms.
-
M. Force Majeure: JustSystems America, Inc. will be excused from performance under these Terms for any period
when we were prevented from or delayed in performing any obligations under these Terms, in whole or in part, due
to circumstances beyond our reasonable control, including but not limited to acts of God, flood, fire,
earthquake, epidemic, pandemic, explosion, war, terrorism, invasion, riot or other civil unrest, strikes, labor
stoppages or slowdowns or other industrial disturbances, telecommunications, network, computer, server or
Internet downtime, unauthorized access to JustSystems America, Inc.’s information technology systems by third
parties, or passage of law or any action taken by a governmental or public authority, including imposing an
embargo.
-
N. California Disclosure. JustSystems America, Inc. is registered at 21515 Hawthorne Boulevard, Suite 610, Torrance, CA 90503. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the
Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at
400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.